Gold, Watches & Jewellery FAQ

MinLaw registration: Golden Credit is registered as a precious stones and precious metals dealer. Ministry of Law oversight is limited to anti-money laundering, countering terrorism financing and countering proliferation financing (AML/CFT/CPF). SPF secondhand dealer exemption: Golden Credit holds the Singapore Police Force exemption for secondhand goods dealers. This is an exemption from licensing within its applicable scope; the relevant dealer obligations still apply. GIA qualification: Our professional background includes a GIA qualification. This academic credential belongs to its individual recipient; it is not accreditation of Golden Credit or a laboratory report for a particular item.

Confirm the maker, weight per item, purity, packaging, quantity and actual availability. Reference prices are in SGD for the listed size, not necessarily per gram, and the source quote time differs from the site's retrieval time. Agree a written quote, applicable fees and tax presentation, payment and handover arrangements before purchasing. Category examples do not promise stock.

The watch catalogue helps you explore brands, collections and references; it is not a confirmed inventory list. Share the reference or collection you are interested in, then confirm the individual watch, condition, accessories, availability, price and viewing arrangements manually. Reference images and collection information do not establish the stock or condition of a particular watch.

The watch purchase form prepares your preferences, budget and notes as a WhatsApp draft for you to review and send; it does not save to the website inquiry records. To sell a watch, use the buyback assessment form, which saves an inquiry before offering optional WhatsApp follow-up. Neither route automatically confirms an appointment, price or transaction.

Singapore Gold Market buys gold, silver, platinum, palladium, and jewellery. Gold inquiries include bars, coins, old gold, scrap gold, and 999 / 916 / 750 jewellery. High-end branded pieces receive whole-piece assessment; ordinary jewellery is assessed for metal content. Item suitability and final quotes require manual and physical confirmation.

High-end branded jewellery is assessed manually as a whole piece, with optional brand, model, condition, photos, box, receipt, and certificates. Ordinary jewellery is assessed for confirmed metal type, net metal weight, and purity. Brand, craftsmanship, stones, and original retail price are distinct from metal content; bullion product prices do not price a whole piece.

Yes. Submit the item type and contact details, and leave unknown information for manual confirmation. Hallmark and whole-piece photos are optional. Distinguish gross piece weight from net metal weight: stones and fittings can contribute to total weight. Do not guess purity or count the whole weight as gold.

Mention any stones and optionally share photos or certificates. Stone valuation, handling, assessment method, and fees require item-by-item agreement. This website does not promise a standalone loose-diamond or loose-gemstone buyback service, original retail value, or acceptance of every brand or model.

All watches may be submitted for manual assessment. Brand, model, item suitability and assessment scope are confirmed individually. A request does not confirm authenticity, reserve a price or guarantee acceptance or immediate payment.

Yes. The box, warranty card and known brand or model details are optional; leave unknown information blank rather than guessing. The effect of missing information on assessment and suitability needs individual confirmation. No definitive accepted-brand list or acceptance of every item without papers is promised here.

Provide a name and contact details to start a manual watch inquiry. Brand, model, year, box and warranty-card availability, condition and service history are optional; unknown details can wait for discussion. Do not guess material, purity or weight. Initial forms do not collect identity, bank documents or unrelated personal information.

Whole-watch versus precious-metal-content assessment must be confirmed for each item; jewellery assessment routes do not automatically apply. Total watch weight is not net precious-metal weight. Leave unknown material, purity and weight blank. Gold bar or coin product prices do not automatically value watches, and total watch weight should not be counted as gold.

No. The initial inquiry form does not upload photos. You may choose to send watch photos separately through WhatsApp and review them before sending. Photos should not include identity, bank documents or unrelated personal details. Saving an inquiry does not send photos or a WhatsApp message.

A successful save retains the inquiry record; optional WhatsApp follow-up remains yours to review and send. Photo screening is followed by a confirmed appointment, item registration and physical checks, a written net offer, required verification and acceptance, then company payment and documented handover. Case opening needs prior written consent to the actual examiner, scope and charges. Submission alone does not confirm a booking or transaction; payment follows the written terms and stated service target.

Photo screening and our basic purchase assessment are free, with no obligation to sell. Additional paid work requires your prior written agreement. A basic assessment does not automatically include an independent laboratory report. Checks needed for our own purchase decision are normally at the company's cost. A customer-requested third-party report or other paid work is quoted in writing, with its scope and expected timing, before you agree. There is no separate arrangement fee at this stage. If you do not sell, your item is returned; only authorised paid work actually incurred is handled under the prior agreement.

Scratching, case opening, stone removal, cutting, sampling, melting or another procedure that changes the item requires prior written consent. We explain the actual operator, scope, effects, fees and alternatives first. You may decline; unresolved points may then prevent a final offer. No external examiner or service is treated as arranged until its details are confirmed with you.

A basic assessment record describes condition, the scope of completed checks, observations and unresolved points. A laboratory report describes its stated characteristics and scope; it still needs to be matched to the physical item. Finding a report number alone does not establish that match. A commercial purchase offer separately states the valuation basis, net amount payable, conditions and expiry. A report is not a price guarantee, evidence that we are authorised by a laboratory, or an automatic independent certificate from us.

A photo-based reference range is for reference for 48 hours after issue, subject to the physical item and necessary checks. Final gold offers based on metal content normally remain valid for 30 minutes; whole-piece jewellery and watch offers for 24 hours. Silver, platinum and palladium offer periods are agreed in writing. Each quotation identifies the assessment route, valuation basis, agreed charges, net amount payable and exact expiry in Singapore time. The stated written expiry governs, and item condition, accessories and material facts must remain unchanged. A quote does not reserve stock unless a separate holding arrangement is confirmed. Once an offer is accepted within its stated validity on the agreed terms, later market movement alone is not a reason to change the price. A newly discovered material fact or an entry error is explained and documented, then handled under the agreement and applicable requirements.

After acceptance, required verification and signing, company payment is made to the verified seller's own account under the written terms. Our target is the same day, normally within one working day; this is a service target, not a guaranteed receipt time. The payment deadline and any conditions are written into the transaction record, and bank delays are communicated. A payment screenshot is not proof that funds have cleared. Handover and transfer of ownership follow the written agreement.

Provide a name, contact details, item type and any applicable known weight or purity. Brand, model, photos, box, receipt and certificates are optional; watch year, condition and service history are also optional. Leave unknown material, purity or weight blank. Forms do not upload photos or collect identity or bank documents; you may send photos separately via WhatsApp. Formal verification is explained separately.

They indicate gold fineness: 750 is 75.0%, 916 is 91.6%, 999 is 99.9%, and 999.9 is 99.99%. Hallmarks and submitted details are starting points; material, purity, and weight require physical confirmation. A per-gram rate that already reflects purity should not be multiplied by purity again.

No. Published gold prices and bullion estimates are indicative references for the corresponding gold products. Silver, platinum and palladium have their own metal values; jewellery needs metal-content or whole-piece review. Watch assessment scope is confirmed per item and gold product prices do not automatically value a watch. Request a manual quote and check units, currency, buy/sell direction, update time and stale-price notices.

No. A successful save retains the inquiry record; it does not send WhatsApp, confirm an appointment or complete a transaction. You may choose to use the result link to open WhatsApp, review and send photos or details yourself; this is not required to save the inquiry. Timing, location, assessment method, quote validity, fees, and payment method and timing need separate manual agreement.

Confirm quote scope, applicable fees, and tax presentation for the specific item. Investment precious metal (IPM) product notes should not be applied automatically to jewellery or other items. This website does not provide tax advice. Agree any transaction record or invoice details when confirming the quote.

No. This website explains physical gold trading, metals and jewellery buyback, manual watch assessment, indicative prices, inquiries and appointments. Customers should make their own decisions or consult a professional adviser. Confirm the counterparty, location, quote, and written arrangements before handing over items or paying.